We needed something to export the trial balance into Excel with the account numbers in their own column (just the last four digits, not the preceding header accounts) and this did the trick! Easy to use and works flawlessly. I did have minor trouble ordering it, so Karen and Sara helped me through. Both were so apologetic and concerned with making sure I had the product up and running immediately (even though I said it wasn't urgent). They really put their customers' needs first - much appreciated!